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Passes
Getting Your Order
Shipping Info
Orders will not be re-shipped or shipped twice under any circumstances.
Shipments “Returned to Sender” may choose a one-time reshipment offer for a fee of $10 up until our shipment cut off. Exceptions may apply. Absolutely no name changes allowed. Order must have arrived back to shipping sender.
Orders unable to be delivered under any other circumstances (e.g., lost, stolen, errors, forgot something, alien abduction, dog scared the postman, wrong address, etc.) must be picked up at Will Call by the person whose name is on the original order. No exceptions.
$10 for Domestic Shipping.
$25 for all International shipping.
International customers will have the option to choose Will Call at time of purchase.
For international travelers, we recommend choosing the Will Call option if you intend to travel prior to February 06, 2020
Shipping will start in early-to-mid February and will take a few weeks to complete*.
Stagecoach we will be shipping via UPS Mail Innovations*.
Signature is not required for delivery.
An email with tracking information will be generated and emailed to you when your order is packed.
Separately placed orders are shipped separately. Remember, it will take a few weeks to get all the orders out.
The last day to update your shipping address is February 5, 2020.
Last day to place an order to be shipped is April 15, 2020 for domestic and April 5, 2020 for international.
If you have not received your order by April 20, 2020, please contact Ticket Purchase Support.
*subject to change
Box Office / Will Call Info
Indian Wells Tennis Garden
78200 Miles Ave
Indian Wells, CA 92210
Stagecoach 2020 - BOX OFFICE DAYS/TIMES*
4/22: Times TBA
4/23: Times TBA
4/24: Times TBA
4/25: Times TBA
4/26: Times TBA
*Subject to change
Go to Will Call first if you are picking up your passes.
Do not attempt to arrive at the festival site before your passes are in your possession. You will be turned away.
Passes at Will Call must be picked up by the person whose name appears on the original order. No name changes allowed!
Government-issued photo ID, credit card used for the order and order confirmation email are required for Will Call pick up.
Free parking is available at the Indian Wells Tennis Garden. However, no overnight parking is allowed.
Festival Updates
MORE COMING SOON
Check back later for more updates on Stagecoach Festival 2020