Please email info@stagecoachfestival.com with any questions not addressed on this website.
Day Parking opens at 9am on festival days. The Terrace opens around 10am. Venue gates open at 12pm (noon). Arrive early to allow for possible traffic and security search at the entrance. Please try to carpool. Busiest time with the longest wait is usually 4pm-6pm on Friday and Saturday—expect delays.
*All times are subject to change.
Yes. Set times will be posted on our website a couple of days before the festival. Times will also be in the Stagecoach App and in the Festival Guide available at the venue.
Security and safety are of the utmost importance. We work hand in hand with relevant city, state and federal law enforcement, fire and EMS agencies to help ensure the safety of our event. Because of those very same concerns, we are unable to publicly comment on any specific actions that are taken.
CLICK HERE for the Coachella Valley 10-day weather forecast.
Please visit our Contact Page, and look under Press Inquiries.
FOOD VENDORS
All food and beverage vendors are managed through Best Beverage. Please check back November 2019 for the 2020 Application.
NON-FOOD VENDORS
Please check back November 2019 for the 2020 Application.
Check out our Sustainability page for Volunteer Opportunities. We’re not currently hiring but will post here if that changes. We appreciate your interest.
Allowed:
Not Allowed:
No. The Stagecoach Festival trademarks, intellectual property, passes and wristbands may NOT be used for advertising, promotions, contests, sweepstakes, or any commercial purpose. The only exception is for the festival’s official sponsors (and even they need formal written authorization from the festival’s producers).
There will be locker rentals available to rent at the festival. Please check back in December.
Recently give birth? Need a place to pump and store? We got mom’s covered! B.Y.O.P. (Bring Your Own Pump) to any one of the main medical tents for a private place to pump. All locations have AC power for electric pumps as well as washing stations with soap and sanitizing wipes. Refrigeration and freezer capabilities will be available at the location near the ginormous shade structure in the lobby, or in the Resort if you’re camping on site.
In 2020, we’re accepting credit cards, and we’re thrilled to have American Express as our official payment partner.
All vendors accept cash and most accept credit and debit cards. ATMs are available inside the venue and in The Resort.
Yes, Gender Neutral restrooms will be available and may be used by any person regardless of gender identity or expression.
OMG YES! We have over 300 fully flushable toilets and sinks along with hundreds more regularly cleaned porta potties.
Sorry, no umbrellas that block the view of other festival goers. You wouldn’t want someone with an umbrella blocking your view either, right?
You can bring a small parasol as long as your courteous to other festival goers. The difference is a parasol is meant to block the sun. An umbrella is to protect from rain.
All medical prescriptions must be in their original containers with labels that match the holder’s legal ID.
Please identify yourself to security before entering the venue. Security will locate medical staff to assist you in providing a secure area to store your insulin.
All medical items that are not available for purchase on site, including food, may be brought in. You may be asked to provide an official doctor’s note and/or prescription detailing the necessity of the item.
A medium backpack should be no bigger than 18″ tall, 13″ wide and 8″ thick packed. Bags will have to fit into a box of that size (similar to the system used at airports). If your bag doesn’t fit in the box, it won’t be allowed inside the venue.
Any camera with a removable/detachable lens.
Don’t give up. Our friends at Valley Music Travel provide official Travel Packages for Stagecoach, bundling Festival Passes with hotel accommodations and roundtrip shuttle transportation. Or, browse hotel rooms only via Curadora.
Travel Packages bundle festival admission with hotel accommodations for two or four guests, plus roundtrip shuttle transportation between your hotel and the festival grounds. Visit Valley Music Travel for full details and to book an official Stagecoach Travel Package.
There will be a tow truck and AAA standing by.
If you are taking public transit, the nearest bus stop is in downtown Indio, about 3 miles from the venue. However, Valley Music Travel sells our Any Line Shuttle Passes to bring you on site all weekend. CLICK HERE for info.
The closest gas stations are both located on Hwy 111 at Monroe St. and Jefferson St. (approximately 3.6 miles away).
The friend & family pick up/drop off point is located near Avenue 52 and Madison St. Please refer to festival maps released before the event for exact location.
Motorcycle parking is located in the same lot as ADA. Do not park in such a way that takes up an entire space for a single motorcycle.
Yes! Check the Parking Map posted a few days before the festival for exact location of the bike racks. Park at your own risk. Do not lock your bike against any fencing or unauthorized objects. It will be removed and considered surrendered.
Yes. We recommend that you try here.
Please contact Ticket Purchase Support:
Ph: (855) 801-5706 (Mon-Fri 8am-5pm MST)
To order ADA Corral Reserved Seating, please call (855) 801-5706.
Check on your order here.
Please CLICK HERE for detailed instructions.
Please CLICK HERE for detailed instructions.
Sure! Please contact Ticket Purchase Support:
Ph: (855) 801-5706 (Mon-Fri 8am-5pm MST)
Please CLICK HERE for detailed instructions.
Yes, Festicket is our international ticketing partner. All passes bought through Festicket are 100% valid.
There are far more people trying to buy passes than there are passes available. When that is the case we have to payout over face value to people returning their passes. Prices through Lyte’s Fan-To-Fan Exchange are always better than prices on unofficial resale sites and all tickets sold through the Exchange are 100% guaranteed.
Wait time depends on availability but you can monitor your place in line to see how close you are to getting passes. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Ticket returns pick up the most in the last month. That’s when the line really starts moving.
If there is no waitlist for tickets there are no other fans with whom to exchange. For now you can sign up and we will notify you once your pass type has sold out.
When your request is filled, you get a new pass delivered to you by our primary ticket issuer. Depending on when you purchase, it will either be mailed to you directly or you can pick it up at the festival will call. All tickets purchased from the Exchange are newly issued and backed by us so you don’t have to worry about any issues at the gate.
You can choose your pass type. Lyte takes care of assigning your seat. Lyte is looking to get the most amount of fans into the event at a fair price and the best way to do that is for them to assign seats. However, if you have special circumstances or need ADA seating, contact support@uselyte.com and they will assist.
Lyte’s customer support is standing by for you. Email them at support@uselyte.com and they will get right back to you.
Yes, by selling back through the Fan to Fan Exchange you will still be eligible to renew your spot for 2021.
You are not guaranteed a spot, however you will be eligible for an RV presale in future years for a chance to join The Resort renewal program (based on availability).