How to purchase

Howdy! Here’s a step by step example of the new purchase process.

In this example, Betty Lou will be buying 2 Corral Reserved seats (for her and her husband), 1 GA festival pass (for their daughter) &  3 shuttle passes. She will be taking advantage of the EZ Pay Purchase Plan in order to spread out her payments through December.  Yee Haw!


Step 1 - Entering the purchase flow

Visit when passes go on sale this Friday, October 9, 2015 at 11am.  Click the “BUY PASSES” button to get started. The Countdown clock will turn into BUY PASSES when the on sale starts.

If you click too early, you may see this:

If you click when passes are on sale, you’ll likely see this:


Step 2 - Let's select the passes!

Once you get past the waiting room, you will land on this page.  Here you’ll start by selecting the type of festival pass you wish  to purchase.


After clicking on “CORRAL PASSES” tab above, next you’ll see the Mane stage seating chart.
Betty Lou is clicking on section H. (Her best friend just purchased seats in that same section!).


Next, the section will pop up and you can choose from the available seats.  Don’t forget to click “Add To Cart”


Next, Betty Lou wants to grab a General Admission pass for her daughter.  She clicks on the “General admission” tab,
then clicks on the “General Admission” round button.


A box will pop up with a description of a GA pass and you select how many you wish to buy.  Don’t forget
to click “Add to Cart”


Finally it’s time to add those Shuttle Passes.  Click on the “Shuttle” tab then click on the “Anyline Shuttles” button.
Notice how you can see all the items in your “shopping cart” on the right during the whole process.


Next you choose quantity and add them your cart:


Step 3 - Time to check out, create account and more - Oh my!

It’s time to check out.  Click on “CHECK OUT”


After you click check out, it will tell you to log in.  Then you get to CREATE ACCOUNT.

PLEASE NOTE: If you decide to click on the “Login with Facebook” button, it will automatically use the same
email address/password you use to log into your Facebook account.  If you don’t remember what email you
used for that or don’t check that email address very often, etc. we don’t recommend doing that.

We RECOMMEND choosing the “CREATE ACCOUNT” choice:


Then you fill out all this information and click “SUBMIT”


Once you click “SUBMIT’ it flips you over to the SHIPPING INFO page.  Your package will ship ground to your
billing address. Don’t worry, you will be able to update shipping address (if different from billing) in about a month.
(International folks will be able to choose “will call”), then you enter in all your credit card information.

On this step, you also need to check the box that says “I AGREE TO THE TERMS“.  You need to READ those terms first.

This is also the step where you get to choose the EZ PAY purchase plan (if you want to spread your payments out
through December).  If so, click the EZ PAY check box too!

After the EZ PAY check box is clicked, you’ll now notice the EZ PAY terms box needs to be checked. You have
to READ those terms too then click the check box.

If you hover your mouse over “Your first payment is …$”,   you’ll see your entire payment schedule too!

Finally, you will click “PROCESS ORDER”


The next screen will display your receipt & Order number.


That’s it!  You’ll receive this same information in a confirmation email with your purchase details.

See Y’all in April.

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