Americans with Disabilities Act Info

Stagecoach is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions and/or needs please email us at ada@stagecoachfestival.com and we will do our best to help you have an awesome experience at Stagecoach.


  ACCESS SERVICE CENTER

All accessibility-related inquires can be answered at our Access Center, which will be located at the entrance to venue. Additionally this is the location to recharge wheelchair batteries and/or the other assistive technology requiring electrical recharging, as well as storing equipment.

  Accessible Camping/RV Spots

  • Preferred RV camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.
  • Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To register please send an email to ada@stagecoachfestival.com with your name and the size of your party. Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.

  Accessible Viewing Areas

There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on a number of Stagecoach’s stages. For entrance to the platforms please visit the Access Center to gain access to these areas.

  ASSISTIVE LISTENING SYSTEMS

Stagecoach Country Music Festival is equipped with Assisted Listening Systems (ALS.) Headsets and receivers are available at the Access Center.

  ATM’s and Concessions

are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.

  CONCESSION STANDS

We have concession stands and bars that are accessible to patrons with disabilities. If assistance is required at any of the food service areas, please inquire at the nearest info kiosk.

  Dietary Needs

Stagecoach will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at ada@stagecoachfestival.com for further information.

  Effective Communication Requests:

There will be several options available for ADA patrons with auditory disabilities. If you require effective communication in the form of an ASL Interpreter or closed captioning, please contact us at ada@stagecoachfestival.com

  • NOTE: Requests must be made no later than two weeks before the event to allow for sufficient processing time.

  FIRST AID

We have several First Aid locations that are noted on the festival maps. Professional medical staff can help you with your medical needs at these locations.

  Getting Around

There are accessible pathways and routes throughout the venue. We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals

  Parking

A separate ADA parking lot will be available for patrons with valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them.

From the 10 freeway or Hwy 111 travel South on Monroe Street, past avenue 50, and look for the ADA parking sign labeled “ADA PARKING ONLY”

All patrons inside of the vehicle must be wearing their festival wristbands.

*Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.*

Parking is limited and vehicle processing and/or line up will not be permitted prior to 9AM.

  Service Animals

Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at Stagecoach, as are those training service animals. Pets are not allowed and will be turned away. Due to large-scale animal service fraud, and for the protection of all festival patrons, service animals must be screened and registered at the Access Center immediately upon entry to the site. Please contact us at ada@stagecoachfestival.com for protocols regarding service animals.

Any service animal whose task is to provide protection, emotional support, well-being, comfort, or companionship, is not considered a service animal and will not be allowed into the venue.

  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

  Visual Accommodations

We will be providing daily guided tours throughout the venue. If you would like a guided tour, please contact us at ada@stagecoachfestival.com. Requests for large font and Braille must be made at least two weeks in advance.

  Wheelchair Accessibility

The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas.

  comments, questions, suggestions

In continually trying to make our festival more accessible we encourage you to contact us at  ada@stagecoachfestival.com for any of your accessibility-related needs. Additionally, if you have any questions about policies or our services please reach out to us.

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