Stagecoach Country Music Festival is accessible to all guests with disabilities. During our festival the polo fields will feature disabled parking spaces, wheelchair user and companion seating, multi-channel Assisted Listening Systems (ALS), along with accessible restrooms and concession stands. Please know that every year we are continually upgrading these features.
ACCESS SERVICE CENTERS
The Access Service Center is in the venue lobby. Please see the festival map or contact the nearest event staff worker. The Access Service Center dispenses assistive listening receivers & headsets and alternative format materials. The Access Service Center is staffed by customer service personnel. It is also designated location for wheelchair battery recharging.
ALTERNATIVE FORMAT MATERIALS
Accessibility guides will be available at each Access Service Center. if you cannot find a guide, please ask the nearest Event Staff Worker.
ASSISTIVE LISTENING SYSTEMS
Stagecoach Country Music Festival is equipped with Assisted Listening Systems (ALS.) Headsets and receivers are available at the Access Service Centers.
Accessible Automatic Teller Machines (ATMs) are located throughout the venue. Please see the site map or locate an Event Staff Worker.
We have concession stands and bars that are accessible to patrons with disabilities. If assistance is required at any of the food service areas, please contact the nearest Event Staff Worker.
Stagecoach Country Music Festival personnel have been trained in proper emergency preparedness.
There are several First Aid locations through the venue. Please refer to the festival map.
Stagecoach Country Music Festival will have sign language interpreters available. The interpreters will be located to the right of Mane Stage (from audience side). An interpreter will also be available at the Access Centers. Any specific artist interpreting requests need to be made at least 2 weeks prior to the festival at: firstname.lastname@example.org
LOCAL TRANSPORTATION (OFFSITE)
SunLine Transit Agency – Paratransit (OFFSITE) transportation is available to ADA certified passengers. Out of area ADA passengers are entitled to use their services for up to 21 days per year. These clients must notify SunDial at least a week in advance and are required to submit proof to their eligibility from their current Transit Agency. The festival grounds are not in the SunDial service area. ADA Clients going to the festivals are transported to bus stops and must secure another mode of transportation. Taxi cabs will be staged in the BevMo! parking lot in La Quinta on Hwy 111 & Depot Drive. ADA Clients who opt to utilize this mode are instructed to notify the taxi service if they are traveling in a mobility device, so the appropriate vehicle is available to transport them.
For those patrons utilizing hotel shuttles who require wheelchair accessibility, a request needs to be sent in advance to: email@example.com
COACHELLA VALLEY AUTHORIZED TAXICAB FRANCHISES
Airport Taxi: 760-328-CABS (2227)
American Cab: 760-233-4444
Classic Yellow Cab: 760-321-TAXI (8294)
Yellow Cab of the Desert: 760-340-TAXI (8249)
Sunline Regulatory Administration
760-343-3456 M-F 8am-5pm
After Hours, Holidays & Weekends call 760-250-9018
ADA Day Parking will be available. Once your state issued auto identification is verified, you will then be instructed where to park. ADA Parking is limited and filled on a first come first serve basis. Law enforcement will be present to verify identification and placard property match. This ain’t no cheap ticket!
RV Camping for individuals with disabilities is located in the Stagecoach RV Resort. Camping here is limited and an RV Camping spot must be purchased in advance. Click here to read about onsite camping.
Animals are not allowed onto the festival grounds, an exception is made for patrons with service animals. Patrons requiring further Service Animal assistance may contact our ADA Coordinator at firstname.lastname@example.org
wheelchair & companion seating
Stagecoach Country Music Festival provides wheelchair and companion areas. Please see the festival map or contact the nearest event staff worker. To gain access to a wheelchair riser you must obtain a wristband from the Access Service Centers.
comments, questions, suggestions
Meeting the needs of our fans with disabilities at the Stagecoach Country Music Festival is a never ending commitment. In our quest to continually improve accessibility, we ask that you contact us with your comments, questions and/or suggestions to email@example.com.