About Wristbands

DO NOT PUT YOUR WRISTBAND ON UNTIL YOU HAVE READ THESE INSTRUCTIONS CAREFULLY & ARE ON YOUR WAY TO STAGECOACH! 

WRISTBAND INSTRUCTIONS

• Slip Un-tightened wristband over your RIGHT wrist.
• Hold onto the 2 loose ends of the wristband and slide the closure toward your wrist to tighten the wristband. DO NOT over-tighten the wristband. Leave ONE INDEX FINGER distance of space between your wrist and the wristband for comfort and security.

The closure slides one-way and CANNOT BE LOOSENED once the wristband is fitted to your wrist. You only get one shot at this so we suggest that you seek the help of another person when applying the wristband.
Do not subject your sensitive RFID wristband to the following: fire, cutting, excessive twisting, pulling, stretching or customization. Your wristband will not be replaced!

NEED HELP?
If you have any issues or questions regarding your wristband(s), please contact Front Gate customer service:
http://support.frontgatetickets.com
9am-9am CST Mon-Sat
888-512-SHOW

ENTRANCE TO FESTIVAL

• Everyone in your vehicle must have a wristband properly applied on their RIGHT wrist prior to arriving in Indio. You will not be allowed within one mile of the perimeter of the venue without your wristband properly applied on your wrist. 
• Police check points will vary from one quarter mile to one mile outside of the festival perimeter. Please have your wristbands properly applied on your wrist prior to your departure to the festival.  
• You cannot pass through the police vehicle checkpoints without your wristband properly applied on your wrist.
  
• You cannot board a hotel shuttle without a wristband properly applied on your wrist and shuttle pass.
• You cannot walk or bike to the festival site without a wristband properly applied on your wrist 
• Wristbands are required at all times on festival grounds. You will be subject to ejection with no refund if you take off or tamper with your wristband for any reason. If you have an issue with your wristband please immediately report to security or customer service. 
• All wristbands will be checked for proper application by staff.
  
• A person in possession of a wristband which been tampered with or altered in any way is subject to ejection from the festival grounds without refund.

To recap, prior to arriving at the venue, wristbands must be properly applied on your RIGHT wrist in order to pass through all police checkpoints surrounding the event by vehicle, bicycle or on foot. 

A festival pass is one wristband, good for the entire weekend that you purchased. All passes are General Admission. All people attending the festival must be wearing their wristband upon arrival. You will not be allowed to enter any parking, camping or festival areas without a pass.

SHIPPING INFORMATION

• All festival passes, camping decals, shuttle and parking passes will be shipped out in March 2013.
• Signature will be required
• We will not ship to P.O. Boxes
• Deadline to update shipping address is 3/6/13
• If you miss the deadline to update shipping: If you live in the same town you can call your local USPS and have the package held for pick up. If you have moved out of town you will need to contact Frontgate and have your order moved to will call. http://support.frontgatetickets.com/
  9-9 CST Mon-Sat  888-512-SHOW
• If you do not receive your shipping notification by late march, please contact Front Gate customer service (listed above)

PLEASE NOTE:

• No Paper tickets
• All festival passes are wristbands that will be shipped in advance
• Don't buy passes from a 3rd party. For real
• 6 pass limit per household
• Passes may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests or sweepstakes, without the express written consent of Goldenvoice. 
• Passes offered for resale are subject to cancellation. Don't scalp your pass. It is a revokable license.
  
  http://support.frontgatetickets.com
  9am-9pm CST Mon-Sat
  888-512-SHOW