has the concert happened yet? no. so what if they have not been received yet! what are you gonna do with them anyways? stare and drool over them for the next month?
its just nice to know that you have them because ticket places like that screw up so often and there's a good chance that they'll do something stupid and send them the day of the concert or something like that
I haven't received my VIP ticket yet either. I ordered (and was charged for it) on January 20. I was told it would be sent out the end of March. I've tried e-mailing but no one replies. Guess I'll have to contact American Express to have them begin an investigation.