Friday reserved ticket upgrade

[mcviper]

Got both emails today and ordered the upgrade, however with some confusion. I used the link provided and the tickermaster search kept pulling up general admission upgrade only, but charging the reserve upgrade price. After repeated tries I purchased anyway hoping to get the reserve upgrade while I could and hoping the description was just a typo. The printed ticketmaster receipt shows both GA and Reserved mentioned and the reserved upgrade price charged. Anyone else experience this too?

[Josephine]

Got both emails today and ordered the upgrade, however with some confusion. I used the link provided and the tickermaster search kept pulling up general admission upgrade only, but charging the reserve upgrade price. After repeated tries I purchased anyway hoping to get the reserve upgrade while I could and hoping the description was just a typo. The printed ticketmaster receipt shows both GA and Reserved mentioned and the reserved upgrade price charged. Anyone else experience this too?

Yes, the same thing happened to me. Worried me a bit . . . . would have much rather seen I was getting the same seats. Sure hope we didn't pay $195 for a GA ticket, as was suggested by the TicketMaster site.

[Countrygurl]

the email addresses that issue. go re-read your email slowly.

[Josephine]

I see. I've reread the email. Here is the "critical" paragraph.


Although we will make our best effort to provide you with the same seat purchased for Saturday and Sunday, there is a possibility that the seat will not be available for Friday's performance. All Gold Circle purchasers will still receive Gold Circle credentials regardless of seat location on Friday. You will be notified of your seat location prior to the event.


Then this:

To find out how you can purchase EAGLES V.I.P. packages and more, go to Eaglesband.com or click HERE.



If I'm correct, translated, that means: Gold Circle folks as well as the folks who were lucky enough to pull seats in the Reserved Section in the first 20 rows will be getting the big middle finger . . . compliments the Eagles V.I.P. packages. Nice.

[Countrygurl]

i was talking about the ga event confusion. which you didnt quote there.

[Josephine]

i was talking about the ga event confusion. which you didnt quote there.

I believe both McViper and I were speaking of Reserved seating, which we upgraded for $195.

[mcviper]

How about this question: Are we getting reserved section seating or general admission for $195?

[Countrygurl]

I used the link provided and the tickermaster search kept pulling up general admission upgrade only, but charging the reserve upgrade price.

that is what i was talking about.

:)

[BlkTib]

Countrygurl,

Here is the same question again. Last time you directed me to wait for the email. Well I did. It does not answer these questions and now it seems we can't get even close to our gold circle seats without purchasing through the Eagles site. I certainly hope that is not correct.

Does, "or single day reserved upgrades for $195, plus applicable fees" include Gold Circle?

If we have gold circle tickets for Saturday and Sunday can someone else buy our seats for Friday? Do we have different seats? or are we guaranteed the first right of refusal to purchase the additional day or the exclusive right to purchase those tickets and if we don't the seats are empty for Friday?

It was difficult to get the gold circle tickets and we would like to have our seats for all 3 days, but I am concerned if it is again first come first serve we won't be as lucky.

Thanks

[BlkTib]

Well I just went on the Eagles site. It will be $795 per seat for me to get a seat in the first 10 rows. I again hope I am wrong. Expletives to follow if not.

[gaypalmsprings]

just sayin...

[GoneCountry]

I saw the same GA indication on my reserved seating upgrade for four seats. I thought, too, that it had to be wrong. I guess that I assumed (perhaps a big mistake) that I would at least get reserved seating for my $842.00, if not the same seats as Saturday and Sunday.

Can you please clarify whether those of us in "reserved" for Sat/Sun will be sitting somewhere in reserved for Friday? I could have paid a lot less for a GA upgrade if that's not the case!

[Countrygurl]

it is not a GA upgrade as it explains in the email.

[TRISERATOP]

OK......so excuse me for being cynical or sarcastic, but doesn't it seem like the reserved/gold circle folks are getting the raw end of the deal here??

First of all, we're not guaranteed to get our "same seats"....what does this mean.....for $195 ($390 for both our tickets), I'd like some indication as to where our seats are going to be.

The fact that gold circle and reserved upgrades are the same price lead me to believe that the gold circle folks are definitely giving up their seats to the $795 ticket package people.........so how are they going to make up the additional seating needed to seat the Friday upgrade reserved/gold circle people?? Maybe that's why they made the price so high, so that not everyone would automatically upgrade and they would have some extra Friday seats that way AND still be able to sell their $795 ticket packages.

It seems like we're definitely getting jerked around in this scenario....basically we're at the mercy of ticket demand......and we only have 9 days from the announcement to make the decision.

I thoroughly enjoyed going last year, bought tickets this year during the presale and have been telling all of our friends/family about it (about 15 people are going), but this whole thing has left me with a bad taste in my mouth.......

Just my $.02

[BlkTib]

Well since Countrygurl has been silent on the criticism of the additional day (Friday), I can only assume we are correct. Gold Circle is screwed. Unfortunately I don’t know what can be done. I do want Countrygurl and Goldenvoice to know how they have destroyed there credibility with me. I look at this like they have added a band at the beginning of the show and I don’t get to either use or even have availability to my seat. This was sold as a package and I look at it like it is one show over 2 days. Now Goldenvoice has changed the rules and screwed all of Gold Circle and part of the reserved area (as per the Eagles web site). Will Goldenvoice now offer full refunds to those affected?

The $795 charge is a greedy money grab. Certainly the worst of what event organizers and artists represent. We are being screwed, because they can. I like the Eagles, but lets be real, Country, I don’t think so. Money whores, obviously.

Sorry for the rant, but this really pisses me off. Countrygurl (the representative of Goldenvoice) likes to be curt and caddy with her responses to read the web site or email. How about accurate and truthful dissemination of information? Give that a try! This is certainly BS.

[Seattle]

Triceratop, your $.02 and my $.02 are right in line w/ each other...

It seems extremely unlikely that Sat/Sun Gold Circle holders will get Gold Circle seats on Friday... those seats will go the $800 packages (rows 1 - 10). And thus the weekend RESERVED ticket holders will be pushed back even further Friday, as they will be displaced by the weekend Gold Circles that are displaced by the $800 packages AND will be FURTHER displaced by the $400 packages as well (rows 11 - 20)... I'm getting dizzy.

Money does talk, doesn't it?! My money is being suspiciously quiet at the moment... ;-) I do like the Eagles; and I love Trisha Yearwood... but not enough to spend eight hundred bucks to "upgrade" two tickets to "downgraded" seats...

[concertaddict]

I can't get anywhere with TM, they are so stupid. I paid $214 for a GA ticket?? I'm a little confused and glad I'm not the only one. The way I read the email, we will know the seat number prior to the event, like when we get the ticket in the mail? If it is a GA ticket, then we were over charged and hope we get some kind of a refund.

[Josephine]

My guess is the promoter will simply enlarge the "Reserved" section to whatever size necessary. In other words, make the corral bigger.

What puzzles me is where it says, "we will make our best effort to provide you with the same seat purchased for Saturday and Sunday." Obviously, the Gold Circle patrons and the folks in the first 20 rows are going to be displaced by the Eagle packages. Therefore, shouldn't ALL the Reserved seating change? Shouldn't everybody be shifted back? I've got seats in the second row of Section 2 and will be mighty pissed to learn I've been moved to the back of the section.

[kathyk]

I've been talking directly to Ticketmaster to find out if this is a glitch in their system. They talked to the Stagecoach organizers and found out that even though it says GA, the tickets are in the "reserved" section. When they send out the tickets, we'll know where we will be sitting. I am ticked like everyone else - even if we don't get the same seats for all 3 days, at least we should be allowed to view which ones we would be assigned before purchasing. If I can't see what I'm purchasing, I don't really want to pay the extra $195 bucks per ticket.

[Countrygurl]

Reserved seat ticket holders are offered the chance to upgrade for reserved seats for Friday.

Gold Circle seat ticket holders are also offered the chance to upgrade for reserved seats for Friday at the reserved seat price (not gold circle price). They will still get access to the gold circle vip area.

Though it says GA, the tickets are in the "reserved" section.

In order to secure the Eagles for Friday night we had to allocate their fanclub the premium seats for friday night.

[dyfan1]

I just upgrade GA GA2 GOLDUP US $195.00 US $4.00 US $10.40
Seat: 5 | seating chart

[BlkTib]

I find no solace in the availability of reserved seats instead of the Gold Circle seats we purchased. If we wanted reserved we would have purchased reserved. And of course you aren’t going to charge gold circle prices for non gold circle seats. If you thought you could, you already would have. Wait a minute you did. But now you call them 5 Star and they are $795 each seat for 1 night. Gold Circle now gets used seats and 2/3 of the concert, for what we originally were told were new seats and all of the concert. Perks for going gold circle have diminished. But who cares, we already paid. Adding a day and selling our seats at a far higher price was to someone or some group in Goldenvoice, a good idea. Don’t piss on my shoe and tell me it’s raining. There is no silver lining and there is no good excuse. Simply a money grab at our expense.

[Countrygurl]

Gold Circle ticket holders for saturday and sunday are getting gold circle.

They are being offered a chance for reserved on Friday.

I don't know what the 5 star thing is. That must not be through us.

[BlkTib]

I can’t believe you don’t know what the 5 star thing is. It may not be through you, but you gave these seats to the Eagles. It is the Eagles package. What is the distinction between you selling these seats or giving them to the Eagles to sell? It’s the same result, if we want them, we have to pay $795. You know goldenvoice gave these seats to the Eagles.

I don’t want to upgrade to a downgrade and that’s what it is.

You’re right, Sat and Sun are gold circle, but that’s 2/3 of the concert.

[Broccoli1]

795.00 for Dinner and the Eagles 1 Night=:eek:

I'll be standing right behind the last section of reserved:D

[Countrygurl]

We gave seats to the eagles yes. That was part of their deal. They are setting up their own stuff. That is not us.

[BlkTib]

You gave away all of the gold circle area and part of the reserved area. We have 2 gold circle seats. Now if we want them for the Friday part of the show we have to pay $795 per seat. Not a deal, not an upgrade and not right. You changed the structure of the seating, who sells them and how much they cost. Before goldenvoice made this deal they knew what they were doing. It is not now a separate third party that is making these changes. It is goldenvoice that agreed to the deal that changed the seating for gold circle ticket holders.

[concertaddict]

Thanks for the info, it answers my questions.

[Cooter]

how about all you whiners just pretend that it is still a 2 day festival and you will still get what you paid for.

[BlkTib]

Because it's not and we aren't. We are getting screwed. Maybe that works for you, not me.

[Cooter]

you paid for 2 days and you are still getting 2 days, it's not like they changed it to a 1 day show and you are stuck paying for 2.

[BlkTib]

and the concert last for????

[BlkTib]

All I want is to have access to the same seats for the same price. I don’t. Goldenvoice should have been honest about what they did. Instead it took multiple post to get what they did clarified. If you think that is whining then so be it.

[BlkTib]

Gold Circle, $528.75 (with fees) for 2 days. Divide that by 2 = $264.38 per day. Now you take $795 and subtract $264.38. You get an increase of $530.62. Does this help? Offering me seats I did not want does not appease me. I bought gold circle (x2).

[heavenlymoon76]

:eek: $795/ticket.....No Thank You, I don't even think the Eagles are worth the extra $400 upgrade/downgrade it would cost my husband and I to add them to our 2-day Gold Circle tickets. Thanks Goldenvoice, but I think we'll pass and see you all on Saturday!

[carol7lynn]

In GoldVoices defenses, they gave ticket holders (Gold/Reserved/GA) what they paid for. There were no promises, that if a third day was added, as happened in past years, Gold Circle and Reserved ticket holders would get the same seat for the same price for the added date. You're not going to win this one. You need a contract for that to happen-implied or stated-and there was none. Sorry :( The best that you can hope for is that LAA will not sell all of their VIP tickets and you can grab one of those if and when they drop them for face value.

I ponied up the $800 for a 5 star ticket because ILAA tickets are always great seats wth lots of extras and I want to sit up close and personal. I suggest that you do the same thing.

Carol-Lynn
SoCalGal

[heavenlymoon76]

In GoldVoices defenses, they gave ticket holders (Gold/Reserved/GA) what they paid for. There were no promises, that if a third day was added, as happened in past years, Gold Circle and Reserved ticket holders would get the same seat for the same price for the added date. You're not going to win this one. You need a contract for that to happen-implied or stated-and there was none. Sorry :( The best that you can hope for is that LAA will not sell all of their VIP tickets and you can grab one of those if and when they drop them for face value.

I ponied up the $800 for a 5 star ticket because ILAA tickets are always great seats wth lots of extras and I want to sit up close and personal. I suggest that you do the same thing.

Carol-Lynn
SoCalGal

So does that mean that your paying $800 for one night? :eek: What about Sat and Sun? I'm ok with not attending Friday night. Sat and Sun performances were who I really wanted to see. We're RV'ing it in El Dorado I, so maybe we'll hear the Eagles concert lol. Hope you have fun on Friday :)

[BlkTib]

In GoldVoices defenses, they gave ticket holders (Gold/Reserved/GA) what they paid for. There were no promises, that if a third day was added, as happened in past years, Gold Circle and Reserved ticket holders would get the same seat for the same price for the added date. You're not going to win this one. You need a contract for that to happen-implied or stated-and there was none. Sorry :( The best that you can hope for is that LAA will not sell all of their VIP tickets and you can grab one of those if and when they drop them for face value.

I ponied up the $800 for a 5 star ticket because ILAA tickets are always great seats wth lots of extras and I want to sit up close and personal. I suggest that you do the same thing.

Carol-Lynn
SoCalGal

They are not giving me what I paid for. I have repeatedly stated I would not win. That I am screwed. That doesn't mean I will just go quietly into the night. They made a material change to our agreement and were not honest about what they did, I really don’t think that needs defending. Since this is the second year for this concert and they didn’t do this last year I don't know what past you are talking about. I don't want to be argumentative with you but all ticket holders have both an implied and stated contract with goldenvoice, look at your ticket when you get it and read the back. It pretty clearly states I have lost and they can do what ever they want. Add or delete an act, change set times, but to add a day, move us out of our area, make us purchase a 1 day ticket from another group to purchase our seats and do it at over 3 times the original price. That’s sticking it in and breaking it off. IMHO

[htlps4u]

ok so what if we just want to purchase the general admission tickets for the 65 dollars that was stated in the e-mails i got??? when we try to purchase these through ticket master it automatically charges you 195.00 plus fees. what happened to the 65.00 ??? :confused:

[Cooter]

probably depends on what the original order was for. if you had ga originally then that's what you get offered, same for reserved.

[Cooter]

They are not giving me what I paid for.

yes they are, you paid for saturday and sunday tickets and that is what you got. you haven't paid for friday yet, so you have nothing to complain about.

[carol7lynn]

Cooter is absolutely right :p It's not a matter of sticking to anyone. GoldenVoice is just trying to increase their profit margin. If they got a sweeter deal for Friday's Gold Circle seats from ILAA, then that's the way the capitalistic cookie crumbles. Your beating a dead horse by moaning about a fait accompli.

Carol-Lynn
SoCalGal

[Countrygurl]

What we got was EAGLES for friday night. Their deal included those friday premium tickets. We wanted EAGLES. We got EAGLES.

[hillbillyRockstar]

Seems to me that people that are upset should be upset with The Eagles more than anything.

They are the root of the problem. It is crazy to charge $795 for a face-value concert ticket.

The Eagles seem to be the ones that demanded to have the gold circle for their precious fan club.

These guys needed somewhere to go since there isn't such a thing as rock music anymore. Now they are barging in on country (I don't mind that much because I really like their music). But, they are barging in just the same and trying to run over everyone in their path. They think that since they are so great that everyone will bow down to whatever they say. In the end though, they are just another band and it will be only 1.5 hours of your life.

[BlkTib]

Points taken. It really is the Eagles I Guess. I wonder how the other artists on the Mane stage feel about it? Perhaps I feel more screwed than I am. We will be camping there Wednesday night through Monday morning so we’re getting more for our camping dollar. We decided to buy GA tickets on Friday at the box office, walk around and enjoy the facility. I think once we get in the gold circle area we may not wonder around like we did last year. It really was a great experience last year and I’m sure it will be again this year.

If you’re looking for me in the camping area, I will be the guy driving the golf cart drinking a Rolling Rock with my 2 German Shepherds running along side. My camp will be the one with the big bon fire going, so bring your Eagles CD’s and we’ll add it to the fire.

See ya there.

[Seattle]

[QUOTE=BlkTib;4485]If you’re looking for me in the camping area, I will be the guy driving the golf cart drinking a Rolling Rock with my 2 German Shepherds running along side. My camp will be the one with the big bon fire going, so bring your Eagles CD’s and we’ll add it to the fire.[QUOTE]


'kay, now THAT was funny...!

[heavenlymoon76]

Hahaha that was funny!

[htlps4u]

THAT'S WHAT I AM SAYING, YOU DONT EVEN GET OFFERED THE GA PRICE OF 65 (LIKE THE EMAIL STATED) IT AUTOMATICALLY CHARGES YOU THE RESERVED SEATING PRICE.!!!

[gaypalmsprings]

no choice. no guaranteed seat. 3x the price. awesome.

[hillbillyRockstar]

...
If you’re looking for me in the camping area, I will be the guy driving the golf cart drinking a Rolling Rock with my 2 German Shepherds running along side. My camp will be the one with the big bon fire going, so bring your Eagles CD’s and we’ll add it to the fire.

See ya there.


:) :)

[desertgirl]

I have the same question about the $65.00 becoming $195 plus fees... Also will they be selling General Admission tickets for Friday only, and if so, how much? We purchased the Friday VIP upgrade... but having second and third thoughts (my credit card is crying)...

[Countrygurl]

If you paid $195, that is for a reserved seat.

[desertgirl]

I actually only wanted to do the general admission for Friday (esp. if it was only $65 per ticket). Problem was it wasn't an option when I followed the instructions for purchasing Friday. I was afraid that if I did not purchase the $195 ticket, I would be out of luck totally for Friday.... So will single day GA tickets for Friday be available? If so, can I exchange my (2) Friday VIP tickets for (2) GA tickets and get refunded on the difference??

[carol7lynn]

Yes, you can now buy single day GA tickets for Friday's show. It'll run you about $120 with fees give or take a dollar or two. They put them on sale earlier this week. I seriously doubt that they will refund you the difference though. :cool: Good luck on that one.

Carol-Lynn
SoCalGal