Americans With Disabilities Act Info

ACCESS SERVICE CENTERS

Access Service Centers are in both the lobby and in the ADA parking lot. Please see the festival map or contact the nearest event staff worker. The Access Service Centers dispense assistive listening receivers & headsets and alternative format materials. The Access Service Centers are staffed by customer service personnel. This is also a designated location for wheelchair battery recharging.

ALTERNATIVE FORMAT MATERIALS

Accessibility guides will be available at each Access Service Center. If you cannot find a guide, please ask the nearest Event Staff Worker.

ASSISTIVE LISTENING SYSTEMS

Stagecoach Country Music Festival is equipped with Assisted Listening Systems (ALS). Headsets and receivers are available at the Access Service Centers.

ATMS

Accessible Automatic Teller Machines (ATMs) are located throughout the venue. Please see the site map or locate an Event Staff Worker.

Concession Stands

We have concession stands and bars that are accessible to patrons with disabilities. If assistance is required at any of the food service areas, please contact the nearest Event Staff Worker.

Emergencies

Stagecoach Country Music Festival personnel have been trained in proper emergency preparedness.

First Aid

There are several First Aid locations through the venue. Please refer to the festival map.

Interpreting Services

Stagecoach Country Music Festival will have sign language interpreters available. The interpreters will be located to the right of Mane Stage (from audience side). An interpreter will also be available at the Access Centers. Any specific artist interpreting requests need to be made at least 2 weeks prior to the festival at: ada@stagecoachfestival.com
For 2013:
Friday - Toby Keith, Hank Williams Jr., Trace Adkins
Saturday - Lady Antebellum, Dierks Bentley, Rodney Atkins
Sunday - Zac Brown Band, Darius Rucker, Thompson Square

Local Transportation (Offsite)

SunLine Transit Agency - Paratransit (OFFSITE) transportation is available to ADA certified passengers. Out of area ADA passengers are entitled to use our services for up to 21 days per year. These clients must notify SunDial at least a week in advance and are required to submit proof of their eligibility from their current Transit Agency. The festival grounds are not in the SunDial service area. ADA Clients going to the festivals are transported to bus stops and must secure another mode of transportation. Taxi cabs will be staged in the BevMo! parking lot in La Quinta on Hwy 111 & Depot Drive. ADA Clients who opt to utilize this mode are instructed to notify the taxi service if they are traveling in a mobility device, so the appropriate vehicle is available to transport them.

HOTEL SHUTTLES
For those patrons utilizing hotel shuttles who require wheelchair accessibility, a request needs to be sent in advance to: info@valleymusictravel.com.

COACHELLA VALLEY AUTHORIZED TAXICAB FRANCHISES

Airport Taxi 760-328-CABS (2227)
American Cab 760-322-4444 
Classic Yellow Cab 760-321-TAXI (8294)
Yellow Cab of the Desert 760-340-TAXI (8294)

SunLine Regulatory Administration
760-343-3456 M-F 8am-5pm
After Hours, Holidays & Weekends call 760-250-9018

Parking

ADA Day Parking will be available. Once your state issued auto identification is verified, you will then be instructed where to park. Parking is limited. Law enforcement will be present to verify identification and placard properly match. This ain't no cheap ticket!

Restrooms

All public restroom areas are portable toilets and are accessible to our patrons with disabilities. Please see the site map or contact the nearest event staff worker for exact locations.

RV Camping

RV Camping for individuals with disabilities is located in the Stagecoach RV Resort. Camping here is limited and an RV Camping spot must be purchased in advance. CLICK HERE to request read about onsite camping.

Service Animals

Animals are not allowed onto the festival grounds, an exception is made for patrons with service animals. Patrons requiring further Service Animal assistance may contact our ADA Coordinator at ada (at) stagecoachfestival.com.

Shuttle Service (Onsite)

Limited onsite ADA cart shuttle service will be available up to the venue entrance. Please visit the Access Service Centers for further onsite details.

Wheelchair & Companion Seating

Stagecoach Country Music Festival provides wheelchair and companion areas. Please see the festival map or contact the nearest event staff worker. To gain access to a wheelchair riser you must obtain a wristband from the Access Service Centers.

Comments, Questions, Suggestions:

Meeting the needs of our fans with disabilities at the Stagecoach Country Music Festival is a never ending commitment. In our quest to continually improve accessibility, we ask that you contact us with your comments, questions and/or suggestions to: ada (at) stagecoachfestival.com.