Event Info

ADA Info

Americans with Disabilities Act Information

Stagecoach is accessible to all guests with disabilities. During our festival the polo fields will feature wheelchair accessible ramps at all of the stages, disabled parking spaces, multi-channel Assistive Listening Systems (ALS), accessible public restrooms, water fountains and concession stands. Please know that every year we are continually upgrading these features. Assistive listening receivers and other materials are available at our Access Service Center located just after entering the venue. Goldenvoice and the Stagecoach Festival staff would like to thank you for your continued participation and support.

ACCESS SERVICE CENTER

The Access Service center is located kind of near the main entrance (see festival map). The service center dispenses assistive listening receivers & headsets and alternative format materials. The service center is staffed by trained customer service personnel.

ALTERNATIVE FORMAT MATERIALS

Accessibility guides will be available onsite and will be given out in the accessible parking area along with the Access Service Center. If you cannot find a guide, please ask the nearest Event Staff Worker.

ASSISTIVE LISTENING SYSTEMS

The Stagecoach Country Music Festival has been equipped all stages with assistive listening system (ALS). Headsets and receivers are available at no charge at the Access Service Center. A driver's license, credit card, or some form of identification will be required as a deposit.

ATMS

Accessible Automatic Teller Machines (ATMs) are located throughout the venue. Please see the site map or locate an Event Staff Worker.

CONCESSION STANDS

We have concession stands and bars that are accessible to patrons with disabilities. If assistance is required at any of the food service areas, please contact the nearest Event Staff Worker.

EMERGENCIES

The Stagecoach Country Music Festival personnel have been trained in proper emergency preparedness.

FIRST AID

There are three First Aid locations through the venue. Please refer to the festival map.

INTERPRETING SERVICES

We will have sign language interpreters onsite. Patrons requiring interpreting services for concerts should contact our ADA Coordinator at least two weeks prior to the festival ada (at) Stagecoachfestival.com

LOCAL TRANSPORTATION

SunDial provides persons with disabilities curb-to-curb service in the Indio, CA area. (from Desert Hot Springs in the northwest to Mecca in the southeast). Reservations through SunDial can only be made by ADA certified individuals. *Travel must be reserved at least two weeks prior to the Festival. To reserve travel contact: Dane Smith Customer Service Supervisor SunLine Transit Agency Office 760-343-3456 ext 132 E-mail dsmith (at) sunline.org.

PARKING

Parking is available in the lot closet to the main entrance. The appropriate state issued auto identification is required and strictly enforced. Parking is limited.

RESTROOMS

All public restroom areas are accessible to our patrons with disabilities. Please see the site map or contact the nearest event staff worker.

RV PARKING

RV Parking for individuals with disabilities is located in lot El Dorado 1. Parking here is limited and RV Camping tickets must be purchased in advance. CLICK HERE to request ADA spot in El Dorado 1.

SERVICE ANIMALS

Animals are not allowed onto the festival grounds, an exception is made for patrons with service animals. Please contact our ADA Coordinator if any accommodations are required
ada (at) stagecoachfestival.com

WHEELCHAIR & COMPANION SEATING

Stagecoach provides a wheelchair and companion raised area at all 4 stages of the Festival. Please see the access guide or contact the nearest event staff worker.


COMMENTS, QUESTIONS, SUGGESTIONS:

Meeting the needs of our fans with disabilities at the Stagecoach Country Music Festival is a never ending commitment. In our quest to continually improve accessibility, we ask that you contact us with your comments, questions and/or suggestions:

Stagecoach Country Music Festival
Attn: James Barnum, ADA Coordinator
ada (at) stagecoachfestival.com