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Festival Info

STAGECOACH IS

APRIL 26, 27, 28, 2019

ADA Accessibility

Stagecoach is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities.

For any accessibility-related questions and/or needs, please email us at ada@stagecoachfestival.com and we will do our best to help you have an awesome experience at Stagecoach.
We welcome and encourage all feedback and suggestions from our patrons.

ADA Wristbands

ADA Wristbands are required to utilize on-site ADA services.
ADA Wristbands are good for the whole weekend (DO NOT remove your wristband for the duration the festival).
Disabled guest will receive two (2) ADA Wristbands for themselves and a companion. If a disabled guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.

Access Service Center

Access Centers are conveniently located at the main venue entrance, on The Terrace and in The Resort.
At the Access Centers, you can:

Get your ADA Wristband.
Check in service animals.
Catch an ADA shuttle.
Have any ADA questions answered.
Charge your motorized accessibility vehicle.
Learn about other accessibility services.

HOURS
Thu 10am-10pm (Resort Only)
Fri & Sat 10am-1am
Sun 10am-12pm

All hours are subject to change.

Wheelchair Accessibility

Stagecoach is fully navigable for people with mobility disabilities. We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters.

Accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas.
For more information about accessible pathways, please inquire at the Access Center.
Sorry, we do not offer wheelchair or scooter rentals.

Recharging

Recharge your motorized accessibility vehicle at the Access Centers.

Bring all cords and accessories needed to charge your devices.
Chargers must use a 110-volt, 20-amp circuit.

ADA Parking

We offer a convenient ADA Parking lot for all guest that meet the following requirements:

ADA placard or plate prominently displayed.
The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger.
Law enforcement will be present to verify that identification and placard properly match.
All patrons inside of the vehicle must be wearing Festival Wristbands.

Please note: It is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s credentials in order to gain access to ADA parking spots.

ADA Parking Directions (From the I-10 freeway or Hwy 111)

Travel south on Jefferson
Turn east [left] on Ave 50
Turn south [right] on Madison
Turn east [left] into Lot 10 on Polo Road

Accessible Camping

Preferred RV and Car Camping locations are available for guest with accessibility needs with the purchase of an RV or Car Camping site.

Purchase of an RV or Car Camping spot is REQUIRED before requesting an ADA Camping site. Please visit The Resort page to purchase. Be advised, demand is high and camping sites sell out quickly.
Once you have purchased your RV spot, please fill out THIS FORM to the best of your ability to register in advance for an ADA Camping site.
Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms and accessible showers.
ADA placard or plate issued to a guest in the vehicle who is staying at the site is required upon check-in to The Resort.
Limited ADA sites may be available for those who do not register in advance. Ask upon check-in.

Accessible Viewing Areas

Elevated viewing areas are available at all Stagecoach stages for ADA patrons who need to see above the crowd. To gain access to these areas, please get an ADA Wristband from the Access Center.

Companions may be asked to stand at back of platform (or leave platform) if capacity is reached.
Platforms are non-smoking areas,
Patrons are not allowed to save spots.
Guest who leave the platform for over an hour forfeit their spot to another disabled guest.

Service Animals

Service animals are permitted throughout the festival grounds; however this does not include emotional support animals, therapy animals, companion animals or pets.

Service animals must be checked in at the ADA Access Center.
All service animals must remain by the handler’s side at all times and must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls.
Service animals must be housebroken and should use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

Effective Communication Requests

Sign language interpreters will be available for select performers. Check back closer to the event for complete schedule.
If you would like to request ASL Interpretation for any performance, please contact us at ada@stagecoachfestival.com. Requests must be made at least 30 days before the event to allow for sufficient processing time.
Requests for Closed Captioning, Braille/Large Font Print, Guided Tours and/or other forms of Effective Communication, please contact us at ada@stagecoachfestival.com.

Assistive Listening

We have several assisted listening options available for those with hearing impairments. For more information, please contact ada@stagecoachfestival.com or visit any Access Center.

ADA Shuttles

Shuttle service will be made available for our disabled guests who require on-site transportation.

Pick-up locations include ADA Parking and ADA Camping/Access Center.
Wait times may be as long as 40 minutes due to heavy volume.
Shuttles only provide service to the entrance/exit, with the exception of trips to the ADA showers for disabled campers.
ADA Wristband is required to utilize this service.

Uber Assist/WAV

Uber Assist/WAV services will be available in Taxi/Rideshare lot each night of the festival.

ATMs and Concessions

Most ATMs and Concessions are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.

First Aid

We have several First Aid locations throughout the venue, noted on the festival maps and mobile app. Professional medical staff can help you with your medical needs at these locations.

Special Dietary Needs

Stagecoach will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at ada@stagecoachfestival.com for further information.

Special Requests

Goldenvoice will consider any request by a guest with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

Comments, Questions, Suggestions

In continually trying to make our festival more accessible, we encourage you to contact us at ada@stagecoachfestival.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please reach out to us.

Festival Updates

Travel Packages

Leave the planning to Valley Music Travel by bundling festival passes with hotel accommodations and an Any Line Shuttle pass!

NEW! Safari Camping

Stay in Valley Music Travel's private camping oasis, in close proximity to the venue, complete with premium powered RV spaces and fully-furnished air-conditioned tents.

MORE COMING SOON

Check back later for more updates on Stagecoach Festival 2019

Stay roped in...

Produced by Goldenvoice